All BBO Poker Tables are crated and freighted for free!
Getting your new poker table to you fast and without incident is our top priority. Which is why every BBO Poker Table is custom crated for transport and only rides freight, but the best part - we will take care of the shipping costs!
We will custom crate and see your table off properly within 24 hours of your order, and transit usually takes less than 7 days coast to coast (we are in California).
What carriers to you use?
We only work with premier names in the freight industry, including DHL Domestic Freight, FedEx Freight and Roadway.
I would like to have some peace of mind!
All poker tables are completely insured and in the event of incident, replacements will be shipped within 24 hours! Please refer to our how to receive a poker table section for proper acceptance of your table.
Important information regarding accepting your new poker table!! READ THIS
Upon arrival....
Once your table arrives for final delivery, MAKE SURE YOU OPEN AND INSPECT THE TABLE WHILE THE DRIVER IS PRESENT! Before you sign off on the delivery, make sure you check that your table arrived in perfect condition. All tables are insured, but damages must be accounted for during final delivery, or it will delay (or sometimes negate) the claim.
In the event you get a pushy driver who insists on heading off to his next delivery, make sure he marks on the Bill of Lading, "Customer Will Inspect". This releases you from fault and allows you to inspect after the driver leaves.
In case of damage...No Worries!
In the event that your table was damaged in transit, DO NOT ACCEPT THE DELIVERY. Make sure you have the driver mark, "Refused, damaged upon delivery" on the table. Then give us a call and let us know. 95% of the time, we will jsut have to make a phone call on your behalf, then we can send out a replacement table immediately.
But like 99% of our customers, who never run into damage issues - open, inspect, sign the bill of lading and enjoy!
Additional Shipping Questions? Multi Table Discounts? Contact Us at:
BBO Poker Tables
690 Garcia Ave Ste A
Pittsburg, California 94565
Info@BBOPokerTables.com
(925) 439 3070
M-F 10-5PM PST
