All BBO Poker Tables are shipped free to US and Canadian customers! International customers, read on!

Your game is quickly approaching, and you cannot wait to break out your new poker table, we totally understand!

Getting your new poker table to you fast and without incident is our top priority. Which is why every BBO Poker Table is custom crated prior to transport, and is shipped freight completely insured, but the best part - we will take care of the shipping costs!

We will custom crate and see your table off properly within 24 hours of your order ( order by 2PM PST and we will ship it the same day ), and transit usually takes less than 7 business days coast to coast (we are in California).

* Please call for Alaska and Hawaii orders, we will gladly help you forward your table to you (additional freight charges may apply).

Shipping Information

Topics:

• How to receive your poker table – IMPORTANT
• What freight carriers do we use?
• Shipping to Canada
• International Shipping
• Are my shipments insured?

How to Receive Your Poker Table

Freight deliveries a tad bit different than your everyday ground shipments, so please read this over at least once.

Upon receiving your order, we will book the proper freight on your behalf. We will then send you your tracking information via email. The freight company will then be in contact prior to final delivery, to schedule the best time for drop off.
Upon arrival....

Once your table arrives for final delivery, MAKE SURE YOU OPEN AND INSPECT THE TABLE WHILE THE DRIVER IS PRESENT! Before you sign off on the delivery, make sure you check that your table arrived in perfect condition. All tables are insured, but damages must be accounted for during final delivery, or it will delay (or sometimes negate) the claim.
In the event you get a pushy driver who insists on heading off to his next delivery, make sure he marks on the Bill of Lading, "Customer Will Inspect". This releases you from fault and allows you to inspect after the driver leaves.

In case of damage...No Worries!

In the event that your table was damaged in transit, DO NOT ACCEPT THE DELIVERY. Make sure you have the driver mark, "Refused, damaged upon delivery" on the table. Then give us a call and let us know. 95% of the time, we will jsut have to make a phone call on your behalf, then we can send out a replacement table immediately.

 

But like 99% of our customers, who never run into damage issues - open, inspect, sign the bill of lading and enjoy!

Keep in mind that if you sign the bill of lading, you are releasing all liability from the freight company, so inspect, inspect, inspect!

What carriers to you use?

We only work with premier names in the freight industry, including Con-Way Freight and UPS Freight.

We will notify you of your carrier, tracking number and information in your tracking email, you may then call the carrier (or us) direct to get tracking updates.

Shipping into Canada?

BBO Poker Tables offer free shipping into Canada now! We will take care of the shipping, customs clearance, duty and all applicable headaches. Just checkout and relax.
a 12% GST/Duty will be applied to Canadian orders – you know what they say about death and taxes.

International Shipping

BBO Poker Tables offers international shipping through Bongo International. Please refer to our international shipping details.

Bongo International is an international freight logistics provider. They will take care of all the customs clearance, air freight and local delivery so your poker table delivers to your door in less than 10 days!

Are my shipments insured?

That's important to us, so we make sure that your valuable orders ship with all the precautions.

All poker tables are completely insured and in the event of incident, replacements will be shipped within 24 hours! Please refer to our how to receive a poker table section for proper acceptance of your table.