All BBO Poker Tables are shipped FREE to US and Canadian customers! International customers, read on!
Your game is quickly approaching, and you cannot wait to break out your new poker table, we totally understand!
Getting your new poker table to you fast and without incident is our top priority. Which is why every BBO Poker Table is custom crated prior to transport, and is shipped curbside freight completely insured, but the best part - we will take care of the shipping costs! We will custom crate and see your table off properly within 24 business hours of your order (most orders placed by 2PM PST will ship the same day), and transit usually takes less than 7 business days coast to coast (we are in California).
*Please call for Alaska and Hawaii orders, we will gladly help you forward your table to you (additional freight charges may apply).
How To Receive Your Poker Table
Freight deliveries are a tad bit different than your everyday ground shipments, so please read this over at least once.
Upon receiving your order, we will book the proper freight on your behalf. We will then send you your tracking information via email. The freight company will then be in contact with you prior to final delivery, to schedule the best time to drop off your new table.
Upon arrival....
Once your table arrives for final delivery, it is in your best interest to MAKE SURE YOU OPEN AND INSPECT EACH BOX WHILE THE DRIVER IS PRESENT! Before you sign off on the delivery, make sure you check that your table arrived in perfect condition. All tables are fully insured, but damages must be accounted for during final delivery, or it will delay (or sometimes negate) the claim. By signing the bill of lading you are releasing the freight company from liability. Legally, you are basically saying that you received this table in acceptable working order.
In the event you get a pushy driver who insists on heading off to his next delivery, make sure he marks on the Bill of Lading, "Customer Will Inspect Later". This releases you from fault and allows you to inspect after the driver leaves.
In the event that your table was damaged in transit, DO NOT ACCEPT THE DELIVERY. Make sure you have the driver mark, "Refused, damaged upon delivery" on the delivery receipt. Then give us a call and let us know. 95% of the time, we will just have to make a phone call on your behalf, then we can send out a replacement table immediately.
If you do sign for the delivery and happen to find damage after the driver has left, the freight companies consider this "Concealed Damage". In dealing with Concealed Damage claims, there is very little we can do to alleviate the situation. We will do our best to help you fix or repair the damage, but if you choose to seek a brand new replacement table or monetary compensation, you will have to file a Concealed Damage claim with the freight company.
But like 99% of our customers, who never run into damage issues - open, inspect, sign the bill of lading and enjoy!
What Freight Carriers Do We Use?
We only work with premier names in the freight industry, including Con-Way Freight and UPS Freight. We will notify you of your carrier, tracking number and information in your tracking email, you may then call the carrier (or us) direct to get tracking updates.
Shipping to Canada:
BBO Poker Tables offer free shipping into Canada now! We will take care of the shipping, customs clearance, duty and all applicable headaches. Just checkout and relax.
A 14% Customs/Duty fee will be applied to Canadian orders – you know what they say about death and taxes.
International Shipping:
BBO Poker Tables offers international shipping through Bongo International. Please refer to our international shipping details.
Bongo International is an international freight logistics provider. They will take care of all the customs clearance, air freight and local delivery so your poker table delivers to your door in less than 10 days!
Are My Shipments Insured?
That's important to us, so we make sure that your valuable orders ship with all the precautions.
All poker tables are completely insured and in the event of incident, replacements will be shipped within 24 business hours! Please refer to our how to receive a poker table section for proper acceptance of your table.
Contact BBO Poker Tables
We can be reached by phone Mon-Fri 10AM-5PM PST or 24 hours a day through email at:
Info@BBOPokerTables.com
(877)841-9301
BBO Poker Tables Headquarters
690 Garcia Ave Ste A
Pittsburg, Ca 94565
Today, you can find BBO Poker Tables at many of your favorite website retailers. View our entire list of dealers!



